IP Telephony Collaboration and Contact Center Solutions
We are providers for Collaboration & Contact Center Solutions that will deliver collaboration services, omnichannel experience and application integration into your operations that would enhance your communication and interaction with customers.
01.
IP Telephony Solutions
It is crucial to any business to be able to interact and communicate with its customers and so through our solutions and experienced resources we provide IP Telephony solution that will leverage your IP Network to support telephony features through IP/SIP phones or softphones on any provided device (BYOD). In addition, we provide the softphone solution to work through VPN or VPN-Less connectivity mode.
02.
Contact Center Solutions
Customers are important to any company hence providing the extreme service and care is the main goal on any operation. By providing our contact center solution we enable the communication with the customer through all channels giving the customers the opportunity to communicate through their preferred way. System features and capabilities:
03.
Application Development Services
By utilizing our contact center solution, Our Technical Experts provide consultancy services by understanding customer’s business needs and translate them to solution that are designed and tailored to meet specific needs and personalization
04.
Our IPT & CC Services
- Installation & Maintenance
- Business Requirements Study
- Functional Specification Analysis
- Workflow Analysis Intelligent Routings
- Application Development, Integration & Customization